Complaint portals and RTI
What works: It reaches the officials, but the reply can take weeks.
Where it falls short: Only you see the reply. If they say the work is done, it’s your word against theirs.
How Rantr works
Everyone needs a change. Here's how you lead one.
Put your rant out for the world to see, crowdsource the solution, and keep the government in check. Here's how each part works. Or watch the video
What Rantr is
Rantr is a public place for your rants and suggestions about the problems you face and the decisions that affect you. It can be small or big: a drain that overflows, a tender, the city's plan for heatwaves, or a smaller protected zone around a national park.
Every rant shows how many people face the same problem, what solutions people suggest, who is in charge, and what they did about it. That last part is how Rantr keeps the government in check: their answer, or the lack of one, is there for everyone to see.
Anyone can read Rantr without an account. To post, you prove once with your ID that you're a real person, so there are no bots or fake accounts. After that, people only see your username.
What it's for
Anything that affects people's lives, from a city decision to a national law on tax or education. Here are four example posts.
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The protected zone around the national park is being made smaller so new buildings can come up. People had only 30 days to object.
9,300 support27 solutions
Top solution: show everyone the new map first2,100 agree
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The city approved cutting 300 trees to widen MG Road. Why wasn’t this made public?
4,100 support12 solutions
No reply yetwaiting 12 days
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Air in our city has been “severe” for 20 days, and the plan for it is still a draft.
15,800 support63 solutions
Officials replied: “Final plan next month”everyone can see it
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The money to clean up the lake is spent. The lake looks the same.
- Posted
- Addressed
- Responded
- Fix claimed
- Verified
Is it done? People in the area are checking2 of 3 have checked
Why ranting on social media goes nowhere
Everyone rants. Almost nothing changes. Here's why.
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Nobody sees the whole picture
When you complain on a portal, only you and the officials see it. News covers what is loud. Nobody can see how many people face the same problem.
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Good ideas get lost
Many people know how to fix a problem, like an engineer, a teacher, or someone who lives there. There is no public place to suggest it where officials and other people can see it.
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Bots and paid trolls run the replies
Half the replies are bots, or people paid to start a fight. Real problems get buried under rage bait.
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Nobody remembers what was promised
Deadlines and budgets get lost in news articles, screenshots and group chats. Six months later, nobody can find them.
How it's different
You've probably tried at least one of these. Here's what each one is missing.
Tagging officials online
What works: Lots of people see it, and sometimes that’s enough.
Where it falls short: It goes viral for a day, then everyone forgets. Half the replies are bots or people looking for a fight.
WhatsApp and RWA groups
What works: People in your area see it.
Where it falls short: Officials never see it, and by tomorrow it’s under 200 good morning messages.
What Rantr does instead
On social media
#SchoolHeat
TrendingNot trending
A week later, nobody can find it
The same problem on Rantr
12,400 support
56 solutions
No reply yetOfficials replied
The best solutions are on top, and it stays up for everyone to see.
- Shows how many people face it. One tap says you face it too, so everyone can see how big a problem is. Rantr never claims it got something fixed.
- Collects solutions. Anyone can suggest a solution. People support the ones they think would work, so the best ones rise to the top.
- Shows what was solved. You can see each department’s posts, which ones were solved, and which are still open. When officials join Rantr, their replies stay on the post too.
- Labels every claim and keeps it public. Every fact is marked as seen firsthand, sourced, or just your opinion. Posts, replies and updates stay up for everyone to see.
- Lets the people affected check the work. When officials say the work is done, the people it affects can check. If it isn’t done, the post opens again.
- One person, one account. Everyone proves once that they’re a real person, and shows up with a username. Your real name is never shown.
How it works
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Post your rant
Write it the way you’d say it, in any language. Add a photo, a document or a link if you have one.
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Get it checked
Each claim gets marked as Seen firsthand, Source or Opinion. Phone numbers and emails are removed before it goes public.
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People support it and suggest solutions
Others who face the same problem add their support. Anyone can suggest a solution, and the ones people agree with rise to the top.
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When officials reply, it stays on the post
Rantr sends it to the officials in charge and shows why they are responsible. When they say it’s done, the people affected check.
How you help
No one leads a change, so it starts with you. Even the smallest thing you do helps.
- Rant about what you see. A photo of a broken road or a link to a news article is enough to start.
- Support a post. One tap shows officials that more people care about a problem.
- Suggest a solution. If you know how to fix something, say it. Other people can support your idea.
- Check the work. If you’re in the area, tell everyone whether the work was really done.
- Share it. Send a post to someone who should know about it. This is how the word spreads.
You might think your one rant or one tap won't change anything. But every one adds up, and together they make a problem hard to ignore.
Take part
Join the waitlist, and we will message you once, by email or text, when Rantr opens. You can also answer a few quick questions about the problems you face. Your answers decide what we build first.